Service professionals need to have Recommend Credits in their account to respond to a customer request.
The amount of credits you need to use will depend on the size of the job (the higher the customer budget, the more credits needed).
To purchase more credits, login to http://www.recommend.my/upgrades
Credits are added to the account that you use to login. So if you have multiple business listings, you can use your credits regardless of which business listing has gotten the customer request.
WATCH ON YOUTUBE: How to top up credits